Information We Collect

To provide tutor-matching services, we may collect:

From Parents

• Parent’s name and contact details
• Student’s name, class, and subjects
• School board or syllabus
• Residential area and address
• Preferred tuition timings
• Specific learning requirements

From Tutors

• Name and contact details
• Address and preferred teaching locations
• Educational qualifications
• Academic performance and examination scores
• Current profession or occupation
• Teaching experience and subjects
• Availability and schedule

How We Use Your Information

The information collected is used only for educational and service-related purposes.

We use it to:

• Match students with suitable tutors
• Evaluate tutor suitability for specific requirements
• Share relevant tuition opportunities with tutors
• Coordinate demo classes and tuition schedules
• Provide support and communication to parents and tutors

Information Sharing

• SV Home Tuitions does not sell, rent, or share personal information with third parties for marketing purposes.
• Information is shared only when necessary for the tutor-matching process.
• Parent requirements may be shared with shortlisted tutors.
• Tutor profiles may be shared with parents for evaluation and selection.
• Only information reasonably required for the matching process will be shared.

Data Protection & Retention

• We take reasonable measures to protect personal information from unauthorized access or misuse.
• Parents and tutors are responsible for providing accurate and updated information.
• Information may be retained for operational purposes, future tutor matching, support, and related educational services.

Communication & Policy Updates

• By using our services, you agree to receive communication from SV Home Tuitions through phone calls, WhatsApp, SMS, or email regarding tuition requirements, opportunities, demos, and service updates.
• We may use third-party platforms such as WhatsApp, Google Forms, Google Ads, Meta (Facebook & Instagram), and website enquiry forms to facilitate our services.
• SV Home Tuitions reserves the right to update this Privacy Policy from time to time. Any updates become effective once published on our website.